Can I place the orders through website?
Sorry! Currently, you can use only the Mobile App to place the order. But hey, our website is under construction and you will be surprised soon. Leave your Email/Number and we will let you know when it’s done.
Can I change my delivery address after placing the order?
We don’t allow changing the localities but minor changes in the flat number or building number can be done by calling our customer support team at +91 88010 00055 or from “Help and Support” section. It can be changed only if your new address is falling under restaurant delivery limits.
Can I order from multiple restaurants in a single order?
No, currently we support ordering from single restaurant only. We’re working on it. Soon we will be supporting orders from multiple restaurants. Drop your email id here and we’ll let you know when it’s done.
Can I place an order in advance?
Currently we don’t have a feature for order scheduling in Yumzy. We’re working on it. Drop your email id here and we’ll let you know when it’s done. You can use “StoveRove”, our meal scheduling app available on web, iOS and Android.”
How can I give special instructions for my order?
You can prompt special instructions for your order before you checkout from the order page and we shall pass on those instructions to the concerned restaurant.
How can I give instructions to delivery executive?
After the delivery executive is assigned for your order, you can call them and give the instructions.
Who's responsible for the quality of food?
The restaurant! We make sure that we tie up with qualified restaurants but we are just responsible for delivering the food hot in scheduled time. You can always rate the food and service and we shall take steps to solve that.
How to cancel or change an order?
We will make sure to accommodate your cancellation request if the order is not accepted by the restaurant. But, if in case the restaurant has confirmed the order, we have the right to charge a cancellation fee up to complete order value to compensate restaurant and delivery partners.
Can I modify the items in my order?
How can I solve payment or refund related queries?
I want to partner my restaurant with Laalsa
How can I give my feedback?
Is there a minimum order value?
No!! We don’t believe in putting bars.
Is there a delivery fees?
Delivery Fee may vary from city to city, and also if the order value is below the definite amount. In addition to it, some of the restaurants might have fixed delivery fees. Delivery fee (If any) is described on the Review order page.
What's the standard delivery time?
It isn’t fixed. Delivery time varies from place to place and food to food. But we assure you to deliver ASAP. Usually it gets delivered within 45mins.
Can I order from any location?
Yes, you can order from anywhere using our app for the locations we are currently serving. Select your delivery location from the app to know if we are serving in your location.
Can I order in bulk?
Currently, Yumzy is restricted to real time online delivery, so we restrict the order quantity rights to us. We have allow sufficient quantity per order. If in case you need anything above the stated limit, try placing multiple orders or use “StoveRove” our meal scheduling & party orders app available on web, IOS and Android for bulk ordering.
I am unable to view details on my Yumzy profile.
Is your app due for an update? If yes, kindly update asap.
I want to deactivate my account
I want an invoice of my order.
To get the invoice of your stated order, simply select the particular order from the order history page for which you wish to receive the invoice. Tap on email invoice, the invoice will be directly sent to your registered email address.
Can I place a take away as well?
Currently, we accept only delivery orders
I have a big party coming up, can I get some special discount?
Is COD available?
Currently, we accept only online payments